Shipping and DeliveryOnce your order is ready, we will contact you to let you know the good news!
If you've chosen the delivery, we will take an appointment with you at this point.
Pick-up at our location
To save on the delivery, we offer you to come pick up your furniture at our location during our business hours.
Depending on the furniture, you might to take care of the final assembly. We will provide all the hardware necessary (excepting the tools) and will explain you how to proceed. It usually implies a bit of screwing.
If you have any question about the assembling, let us know and we will be happy to assist you. :)
In order to minimize the use of one-time packaging, we strongly encourage to bring some blankets. If that's not possible, let us know and we will package your furniture minimally.
Standard delivery : in the room and assembly
Our standard delivery is said "white gloves", meaning our delivery team will bring the furniture in the room, will unpack and assemble them, if necessary. They will also leave with the packaging, if needed. Note that it's only assembly of the furniture, delivery men will not do any installation implying screwing in the walls or anything of that kind.
The delivery will take place during the time frame agreed with you. Deliveries are made during business hours within a 4-hours time frame, usually thursday or friday, either morning or afternoon.
In the greater Montreal area, and when it's possible, we deliver with our own team. If that's not possible, we will use a transport partner that will schedule the delivery directly with you.
Please note that additional charges may apply for deliveries to remote areas of Canada. Also the standard delivery applies only to standard items in our catalog. The delivery of custom-made items will be discussed on an individual basis.