Exchanges and returns
Our 30-day Warranty Policy ensures your complete satisfaction. If you receive your order and are not completely satisfied with it, we will take back the furniture and will refund you 100% (not including delivery fees, if applicable).
Note, however, that the transportation to return or exchange will be the responsibility of the customer. To assist you in this process, we offer a flat rate of $150 regardless of the location of the pickup* and the number of furniture items.
We will only accept returns of items in as-new condition. Pieces of furniture with scratches, stains, or any other damages cannot be returned. Upon delivery of the returned items at our workshop, we will
As all our furniture is designed and manufactured with high quality standards in mind, we offer you a 10-year warranty on all manufacturing defects that may occur over the years.
By defects we mean the following situations (but not limited to):
o Collage coming off
o Peeling paint
o Rusting steel
o Drawer or door that opens/closes badly
o Wooden tray that seeks to round off